EMPLOYMENT

operations analyst

Location: 3000 Commerce Square South, Birmingham, AL 35210

Category: Operations/Transportation

Courier Express is searching for college graduates for entry level operations analyst roles which will quickly develop your business management career path.

Our company is founded on core values of excellence in service and commitment to success, and we seek to develop your talents and strengths as we grow. Our continuously expanding footprint and product line will give you the chance to become a member of our future management team. Working closely with expert mentors in the field, this is a unique opportunity to hone essential business skills and quickly reap the benefits of a fast-tracked career in the business world.

Benefits included: 401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.

Requirements: 20% travel, flexibility in schedule.

Roles include:

• Customer Service: Interacting with a diverse customer base with our proven product line of delivery solutions. Resolving specific customer inquiries and communicating customer feedback in order to improve our product line and operations. Working with our sales force to develop positive, productive relationships with our customer base.

• Operations: Learning all aspects of our business through In-the-field training in the areas of transportation management, warehouse logistics, facilities management, recruiting personnel, and contract administration. This is an opportunity to develop the knowledge and skills for managing a successful operation with a nationwide network of customers, including analyzing key performance indicators, auditing internal and external processes, assisting with new business opportunities, and defining best practices for Courier Express. Schedule will vary depending on which area training in ranging from overnight shifts, early morning shift, and afternoon shifts.

• Regional Recruitment: Strong interpersonal and marketing skills will be developed through personnel recruitment and orientation, contract administration, vendor research, and advertising via multiple mediums. Ensuring all appropriate documentation is complete and submitted for all driver issues such as updating insurance, updating licenses, adding vehicles, adding subcontractors, etc. Evaluating and maintaining an available pool of qualified Independent Contractors while implementing and/or improving upon new recruiting methods, tools, sources, and processes that contribute to the success of the overall operation.

As a operations analyst, your role impacts all aspects of our company, from successful implementations of new business in new territories to the development of highly effective and successful professionals in our industry. This is a strategic position for promotion to tomorrow’s leadership roles. While we are a leader in the transportation sector, our industry touches many other key businesses, such as the fields of medicine and health care, automotive, legal, sales & marketing, and more! Send us your resume today and start your path to success NOW.